• mriswith@lemmy.world
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    15 hours ago

    Fun fact: This is why a huge amount of people don’t use self-checkout despite it potentially saving a lot of time. They are afraid the person behind them is going to judge them like this while trying it for the first time.

    • MystikIncarnate@lemmy.ca
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      4 hours ago

      Super fun fact, the people who aren’t idiots at the self checkout, are not notable and therefore are not noted. It’s the morons who stand out.

      Just like with driving. The guy in front is always too slow, and the guy behind is always going too fast. Because you don’t notice when the inverse is true.

    • Camelbeard@lemmy.world
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      8 hours ago

      I avoid self checkout for different reasons.

      1. I’m not getting a discount while I have to do more work and the supermarket less.

      2. I take extra responsibility, if I forget to scan one item I could get in actual trouble during a random check.

      • Aceticon@lemmy.dbzer0.com
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        3 hours ago

        Further:

        • Most self-checkouts are too small and unwieldy to hold two shoppings bags when you’re packaging a week worth of purchases.
        • You still need an employee to come over and certify that you’re over 18 if you buy alcoholic drinks, and there’s usually just one for many tills who is usually busy with somebody else.
        • I like to pack my weekly shopping in specific ways (cold items together, fragile stuff on top, weight balanced) and whilst in a normal checkout I can do packaging in parallel with somebody else doing the checkout plus already place things roughly ordered on the threading band to the cashier, in the self-checkout it’s just me and things are in whatever order it went into the trolley so it takes at least twice as long.
        • They often have quirks, such as for example the one I used more recently would not let me start unless I put a bag in the output compartment first, so I needed to have or buy a bag even though I was buying just 1 item (mind you this might have just been trying to force people to buy a bag, since many forget to bring one - in other words, structuring the software to force people to spend money which is a form of enshittification).
        • They’re non standard and each store has a different model, with different physical structure and different software with a different UI with buttons in different places and often different quirks, so anything you learn beyond the basics about how to use one effectively is often non-translatable to self-checkouts in different stores.
        • They often don’t take cash. Cash is good, it means your buying habits are not in some database somewhere and used for things like having an AI estimate how much an airline company can wring out of you for a ticket for a flight or a Health Insurer assessing your risk profile and upping your price, it works always even during outages (of power, of your bank, of payment processors) and studies have shown people save money if they pay in cash because they tend to spend less (something about the physicality of parting ways with your notes and coins makes people be more wary of paying more than if it’s just a number on a screen).
        • ChickenLadyLovesLife@lemmy.world
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          3 hours ago

          whilst in a normal checkout I can do packaging in parallel with somebody else doing the checkout

          The store I go to most often has those rotating plastic bag holders at the end of the belts which makes it effectively impossible to put stuff into your own bags. And they have the fucking gall to put up signs asking you to bring your own bags! I do self-checkout there no matter how much shit I have in the cart.

      • MystikIncarnate@lemmy.ca
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        4 hours ago

        My number one reason for avoiding self checkout is that I want people to have jobs.

        If fewer and fewer people use the manned cashier lines, there will be fewer manned cashier lines.

        If it’s busy, and I’m just grabbing a few things, sure, I’ll divert to the self checkout, but if there’s nobody in line, or just a few people in line, I’ll avoid self checkout. I’m not going to be the reason someone lost shifts.

      • BowtiesAreCool@lemmy.world
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        6 hours ago
        1. It’s often very time saving to go through checkout. It is really that much hassle to scan your own items? If you’re using a card you typically handle that yourself anyway and many places already have you bag your own goods.
        2. you’re not going to get in any real trouble if you forget one item. If they happen to check and you did, simply go pay for it, or say “oops, missed that, here take it back I’ll get it next time” if it’s not needed.
        • licheas@sh.itjust.works
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          5 hours ago

          I got a question, how much are you being paid for this?

          No. seriously. What business is it of yours if someone chooses to not use a self check out?

          • MystikIncarnate@lemmy.ca
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            4 hours ago

            What? I’m not OP, but I’m pretty sure they’re just stating why they don’t use it.

            Why are you assigning their logic to what they think of others?

            So to your question, I say: they never said it was their business.

            Enjoy your down votes. I’ll give you and upvote just to try to equal the scales slightly. Good luck.

            • licheas@sh.itjust.works
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              4 hours ago

              they’re defending the use of self-check out lanes, which were introduced as a cost saving feature for the benefit of retail stores- not their consumers.

              They are more than welcome to use the checkout lanes for the reasons they gave, but others- myself included- chose not to. I don’t think any one cares about whether or not a retailer has to hire more employees. at least nobody reasonable.

              • PlexSheep@infosec.pub
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                2 hours ago

                You do whatever. I like them when I have just a few items because it saves time and social interaction.

    • AlteredEgo@lemmy.ml
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      5 hours ago

      For me it’s mostly privacy concerns. Now the fucking shop and all their 111 marketing partners know my email and where I live.

      • vaionko@sopuli.xyz
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        4 hours ago

        Why? At least here the self checkout gets exactly the same info from me as the regular one

    • Psythik@lemmy.world
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      8 hours ago

      Well then don’t be a fucking moron. Sorry for being a dick towards those kind of people, but the voice prompts walk you through the entire process. All you gotta do is listen to them. I didn’t have any issues when I first tried one 20 years ago. They’re self-explanatory.

      I mean at this point they’ve been around long enough that everyone should know how to use them by now, unless you recently moved from a country that doesn’t have them. But again, the machines walk you through the process every time.

      • Aceticon@lemmy.dbzer0.com
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        3 hours ago

        Mate, not the previous poster but I’m a senior software engineer with an EE degree and broad enough experience that I could design and implement myself a self-checkout from the ground up, both hardware and software, including UI and backend integration, and I still tend to avoid self-checkouts for those reasons and a lot more (many which I listed in another post here).

        There are two very opposite ends of the curve for people who don’t like self-checkouts: those who can’t deal with the tech (who you deem “fucking morons”) and those who have evaluated self-checkouts as a process and found it to overall be inferior to the existing process for their own usual use conditions or who look at it in a broader context and find it to have indirect social damage.

        That you can only spot the “being a moron” as a reason to avoid self-checkouts is a pretty good indicator of your own intellectual limitations.

    • ijedi1234@sh.itjust.works
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      10 hours ago

      Fortunately, I’m the sort who goes, “Who the FUCK are you looking at?”, when I catch people staring.

    • Jimmycakes@lemmy.world
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      13 hours ago

      I don’t need them to be speedy Gonzalez but to just not be actually illiterate buffoons

      Screen: scan items to begin

      Them: staring at the machine, slack jawed until the employee comes over