Too many businesses grow and merge beyond their ability to support their customers. I say companies shouldn’t be allowed to merge unless their average time to connect callers to a live person is less than one minute.
What about states? Ever had to call unemployment? Lucky enough to be in a US state with paid leave? They are websites that make 1998 1.0 look decent. Their phone trees just dump you when you call them and say they are overloaded. No email, no ticket support online. So no web, phone or email support for those you are beholden to.
States aren’t trying to turn a profit, what is the incentive to have unemployment and paid leave broken in states that have passed them as law?odt of the states with paid leave tout them and promote how great they are but make the process a gauntlet of cirizen-hating obstacles.
It is a business decision to have terrible customer service.
Too many businesses grow and merge beyond their ability to support their customers. I say companies shouldn’t be allowed to merge unless their average time to connect callers to a live person is less than one minute.
What about states? Ever had to call unemployment? Lucky enough to be in a US state with paid leave? They are websites that make 1998 1.0 look decent. Their phone trees just dump you when you call them and say they are overloaded. No email, no ticket support online. So no web, phone or email support for those you are beholden to.
States aren’t trying to turn a profit, what is the incentive to have unemployment and paid leave broken in states that have passed them as law?odt of the states with paid leave tout them and promote how great they are but make the process a gauntlet of cirizen-hating obstacles.
Looking at you CA, OR and WA.
It’s the same. Poor service is a choice they make
Yeah they do? Or rather they still have a budget to balance and not paying social helps the balancing
I get the general sentiment, but there’s a huge difference between being profit-driven and caring about balancing a budget.
States are not trying to turn a profit.
And the state doesn’t want you to not be a slave for more than a second.