• pdxfed@lemmy.world
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    2 days ago

    What about states? Ever had to call unemployment? Lucky enough to be in a US state with paid leave? They are websites that make 1998 1.0 look decent. Their phone trees just dump you when you call them and say they are overloaded. No email, no ticket support online. So no web, phone or email support for those you are beholden to.

    States aren’t trying to turn a profit, what is the incentive to have unemployment and paid leave broken in states that have passed them as law?odt of the states with paid leave tout them and promote how great they are but make the process a gauntlet of cirizen-hating obstacles.

    Looking at you CA, OR and WA.

    • sunbrrnslapper@lemmy.world
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      22 hours ago

      This is such a an interesting, and completely different, problem. Sometimes it’s lack of funding, sometimes it’s poor management, sometimes it’s something else all together. 🤷

      • pdxfed@lemmy.world
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        19 hours ago

        I generally think of it as the combination of poor project management dependent on 3rd party consultants, mix in the larger infrastructure of state being aligned with corps on not wanting it to work “too” well, and large governments being unfortunately comprised of people and structures inexperienced in change–which exacerbates #1 on my list.

    • killingspark@feddit.org
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      2 days ago

      States aren’t trying to turn a profit,

      Yeah they do? Or rather they still have a budget to balance and not paying social helps the balancing

      • prole@lemmy.blahaj.zone
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        1 day ago

        I get the general sentiment, but there’s a huge difference between being profit-driven and caring about balancing a budget.

        States are not trying to turn a profit.