In August 2025, two nearly identical lawsuits were filed: one against United (in San Francisco federal court) and one against Delta Air Lines (in Brooklyn federal court). They claim that each airline sold more than one million “window seats” on aircraft such as the Boeing 737, Boeing 757, and Airbus A321, many of which are next to blank fuselage walls rather than windows.

Passengers say they paid seat-selection fees (commonly $30 to $100+) expecting a view, sunlight, or the comfort of a genuine window seat — and say they would not have booked or paid extra had they known the seat lacked a window.

As reported by Reuters, United’s filing argues that it never promised a view when it used the label “window” for a seat. According to the airline, “window” refers only to the seat’s location next to the aircraft wall, not a guarantee of an exterior view.

  • Modern_medicine_isnt@lemmy.world
    link
    fedilink
    English
    arrow-up
    71
    ·
    21 hours ago

    And this is why the civil court system is just plain broken. Despite the astronomical cost of taking this upsurd stance in court, it is worth it. Thier needs to be damages assesed for the absurdity of the logic used to force something to cost more court time than it should get.

    • explodicle@sh.itjust.works
      link
      fedilink
      English
      arrow-up
      4
      ·
      14 hours ago

      That’s punitive damages, but they aren’t punitive enough to discourage this behavior. The courts don’t work for us.

    • fodor@lemmy.zip
      link
      fedilink
      English
      arrow-up
      7
      ·
      16 hours ago

      Yup. Make it 10x actual damages for this kind of bullshit. Then they’ll stop, maybe.

    • IronBird@lemmy.world
      link
      fedilink
      English
      arrow-up
      21
      arrow-down
      1
      ·
      21 hours ago

      dismiss with prejudice/disbar the lawyers that push these lawsuits at all

      course, there are plenty of rigged court systems in the US that justify their whole existence via these sham lawsuits, so…