• echo@lemmy.tf
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    2 days ago

    Ah yes, another reason not to give me ID to these tech companies. Anyone that demands my ID online can go fuck themselves while I find a replacement service.

  • frustrated_phagocytosis@fedia.io
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    3 days ago

    No, that can’t be right. Forced use of photo ID for age verification couldn’t possibly lead to leakage of said IDs. The purity police assured us!

    • Brewchin@lemmy.world
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      2 days ago

      FTA: The IDs leaked were from people appealing age verification.

      That’s different from the age verification process, which goes through a third party provider.

      In short, the leaked IDs were from a standard shitty support platform (Zendesk, Salesforce, etc), not the much-advertised “safe and private” age verification system.

    • kbobabob@lemmy.dbzer0.com
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      2 days ago

      Very first question in FAQ:

      Q: Does Discord or k-ID keep my selfie data?

      A: Discord only logs the k-ID age verification results used to unlock your account—it doesn’t save your selfie image. For questions about k-ID’s processes, please contact k-ID.

      So they are going to blame someone else.

  • fmstrat@lemmy.nowsci.com
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    2 days ago

    Best part:

    The unauthorized party gained access to “information from a limited number of users who had contacted Discord through our Customer Support and/or Trust & Safety teams”

  • Rooty@lemmy.world
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    3 days ago

    Official statement from Discord: “Oopse woopse we did a fucky wucky. Sue us hahaha you won’t”

  • sol6_vi@lemmy.makearmy.io
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    2 days ago

    I wish I could convince my giant discord community to go anywhere else. It’s so fucking hard. I’ve built IRC networks and a matrix server. I host every fediverse app imaginable. I hate being attached to this company and my income being reliant on it.

    • Dran@lemmy.world
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      2 days ago

      Back in the day when our community was switching from xmpp to discord, our solution was to write a bot on either end that relayed messages from one to the other. The xmpp bot got more and more naggy over time until eventually we put the xmpp side in read-only for everyone except the relay bot. It did a good enough job at building momentum to switch that the final holdouts came over when we went r/o.

      You might consider building something similar if you want to make a genuine effort to switch to matrix or IRC. A relay bot solves the problem of the first people being punished by virtue of being first.

      • sol6_vi@lemmy.makearmy.io
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        2 days ago

        Its a good suggestion and something I’ve considered. Unfortunately we’re using conduit as our server and that type of integration doesn’t seem to work well outside of synapse. That said I know some people have gotten it working I just need to dig a little deeper. It’s a chore for sure but it seems like the only path forward.

    • njordomir@lemmy.world
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      2 days ago

      I hear you. I used to teach classes in a particular field and most people followed our updates and events on Facebook. I tried for years to change that and pry people loose from the Zuck. Mostly unsuccessfully. I agree with the other user who suggested bridging protocols. Bridge them then incentivise use of the good one and/or disincentivise use of the evil one to naturally encourage people to migrate.

  • Broken@lemmy.ml
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    2 days ago

    My take on this is a little more fundamental than the whole ID/age thing. We all knew this would happen, and why? Because nobody has addressed the first problem. Security is only as strong as the weakest link, and companies are not transparent with customers.

    Companies spell out in their Terms and Privacy statements that they have Affiliates that data gets shared with. And they want you to accept them all blindly, without clarifying who they are and what they do.

    Even here, with a reported breach, they are not naming them and just calling them “third party”. So they screwed up and many people have their information and IDs out in the wild because if them, but we don’t even get to know who they are?

    His are we to trust a company of we don’t know who they’re in bed with? How are we to rate their security and assess our risk of using their service without all the information?

    As far as I can tell Discord handled it pretty well as far as breaches go. But maybe if I know they are using a shit company as one of their vendors I might think twice about using them.

    Its the same logic as the next article in my feed, where crunchyroll is getting pushback from the subtitle service they are using. And that’s not even their own security in mind. People make choices based on what companies do, so be transparent with it all and we will have the warm fuzzies if things match up. If they don’t then the company gets customer feedback so they can adjust.

  • psx_crab@lemmy.zip
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    2 days ago

    One of Discord’s third-party customer service providers was compromised by an “unauthorized party,” the company says.

    So, not Discord but a 3rd party company that handle Discord’s customer service, and if you didn’t use their customer service then you’re not affected.

    • masterofn001@lemmy.ca
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      2 days ago

      So, Discord - by forcing your acceptance of their tos which renders them immune from damages done by "third parties*

      By offloading a term of service that Discord requires you to provide.

      If they force you to give the info, they are responsible for handling and storing it properly, no matter what some evil lawyer or exec says.

      If laws make bad things legal because rich people can use words, then there needs to be some form of redress to return the spirit of the laws to the people.

      Maybe we all make usernames with a legally binding personal ToS that is deemed agreed upon by the corporation accepting the username.

      This is just a shell game and they are conmen.

      • masterofn001@lemmy.ca
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        2 days ago

        Moral of the story - tech co’s and gov id requirements are evil and have no basis in actual security.

        Now that peoples data has been exposed, they are susceptible to id theft. So, how does a site or gov deal with that?

        There suddenly are over 9000 Stan Smith’s on the site. Weird.

        Well, guys, for the safety of… … (Murmuring… We’re using the kids as justification this time or terrorism… Kids. OK.) the children, we will require a blood sample to verify your genetic code.

        Thank you and have a nice day and welcome to gattaca.

  • redwattlebird @lemmings.world
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    2 days ago

    I tried getting my friends to move to any other chat client but the thing that keeps them on discord is the screen share. Like it or not, this feature is what’s locking people in as a one stop shop game streaming chat.

    • WhyJiffie@sh.itjust.works
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      2 days ago

      did you ever use jitsi? its not a chat platform, but one for video calls. it supports screen sharing and its very good. it works standalone, there are public instances

      matrix used to use jitsi for group calls. I don’t know what does it use now as a transition to an in house service has been in the works for a few years now, and element call just now starts to get mature enough, but I’m almost sure you can do screen sharing right now too. but try to check how usable it is before you try to get your friends to use it. if it doesn’t work well, they may not accept your advice (as easily) in the future to switch chat providers

      • redwattlebird @lemmings.world
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        2 days ago

        Absolutely! I brought it into another group for corporate stuff and it was great. We also used it over COVID lockdown for games with another group of friends.

        I’ll do more research on Matrix and see if i can set something up for a truly seamless transition. Thanks for the suggestion!

    • Manjushri@piefed.social
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      3 days ago

      No. According to an article the IDs were from people who were challenging an age determination. Still bullshit, but you don’t need ID to use Discord as a general rule.

      The unauthorized party also accessed a “small number” of images of government IDs from “users who had appealed an age determination.”

      Small is, of course, a relative term. I would consider a small number to be 2 or 3. They may feel that 10,000 users is a small number. Who can say?

      • 14th_cylon@lemmy.zip
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        3 days ago

        as a very minimum, it would make sense to demand safe-deleting the photo immediately after the verification process, with fucking prison time to someone if it is found they did not comply with that.

        but that is clearly not the direction the society is going 🤷‍♂️

        • CosmoNova@lemmy.world
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          3 days ago

          You are absolutely right. This is a huge violation of user privacy on Discord‘s side which of course is as outrageous as it was to be expected from Discord. Like, Discord is the first company I would suspect to not care about any of this. They probably think lower of consumers than video game companies do.

    • Beej Jorgensen@lemmy.sdf.org
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      3 days ago

      Apparently if they get flagged as underage when they aren’t.

      Yet another example of how requiring ID is a shit idea.

    • pathief@lemmy.world
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      3 days ago

      When I use the linux or web client it asks for a selfie with my ID card when I try to enter a server.

      Works fine on Android.

      Contacted support, they say my account is not flagged as underage but I have to submit the photo anyway. I told them i won’t.

    • ErmahgherdDavid@lemmy.dbzer0.com
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      2 days ago

      In the United Kingdom yes because of our authoritarian Online Safety Act that came into power earlier this year. If I join a discord channel marked as nsfw I get a prompt for id which I bypass with a VPN in another country.

    • JohnEdwa@sopuli.xyz
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      2 days ago

      Normally, no.
      And this data breach wasn’t technically to Discord either, it was to a third party company that does some part of customer support for them and the data and IDs leaked were from people who had contacted support because they were flagged underaged, and sent their ID to verify they weren’t.

      Which also kinda explains why they weren’t deleted as they should be, they were just attatchements to support tickets, and not a “proper” verification system.

    • ITeeTechMonkey@lemmy.world
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      3 days ago

      It’s used by some Discord communities to prevent spam/bots. This would be inconjunction with other measures like how some communities require a verified email or to have a phone number associated with your account.

      • Warl0k3@lemmy.world
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        3 days ago

        While those exist, those wouldn’t have been affected by this breach (or if they were it was only incidentally) - those communities are not using Discord’s age verification but are doing it through DMs (or a 3rd party service). Discord communities do not have access to age or ID verification tools, nor do they have the ability to impose restrictions based off age or ID verification (yet, there is rumored to be an age-verification access restriction beta going out, but it apparently doesnt use ID)