Guests report getting billed hundreds of dollars for smoking, based on the readings of an “algorithmic” smoke detector. The sensor manufacturer markets its product as a way for hotels to unlock new revenue streams.
Guests report getting billed hundreds of dollars for smoking, based on the readings of an “algorithmic” smoke detector. The sensor manufacturer markets its product as a way for hotels to unlock new revenue streams.
They tried that. If the credit card denies it you could have a lawyer send a letter threatening legal action but that’s all going to be at an extra cost unless you know an attorney or they think they could make enough to o do it on spec.
Unfortunately, at a certain point their “data” will just trump your affidavit that you didn’t smoke. You’d really have to press the issue to get beyond that, and pay to have expert testimony and technical reviews of the sensor.
Or you pay monthly for a law service. Those types of letters are exactly what those programs are intended to cover.