I was doing self-checkout the other day and I kept getting the “UNEXPECTED ITEM IN BAGGING AREA” alert every time I put something in my bag. I was getting enraged until I realized that for some random reason I wasn’t scanning anything before putting it in the bag. I have no idea what happened to my brain there.
I learned after a software update my local store now glitched if you put down a bag before you start scanning, it won’t let you proceed past the first item bagging without override. So now I wait and put the bag down with the first item so it won’t notice the specific bag weight and won’t force the person to help.
My local store has the “OWN BAG” button but it gives you like two and a half seconds to get the bags down before it sounds an alert and the attendant has to come over. Since my bags are always buried under the shit I’ve put in the cart, it’s an impossible task.
OMG this.
Person in front checking out:
BEEP
Lays item on the scale, but is leaning on the scale.
PLEASE REMOVE ITEM FROM THE SCALE
Picks item up
Please put item on the scale
puts item on the scale but has their hand on the scale still
PLEASE REMOVE ITEM FROM THE SCALE
HELP IS ON THE WAY
(help was not on the way)
Them: These things NEVER WORK!!!
30 seconds later the POS resets and lets them try again.
me: Stop touching the scale, just leave you item there and back off
it works
They scan the next item and place it on the scale and leave their hand on the scale.
PLEASE REMOVE ITEM FROM THE SCALE
Every single item, they never learned. I eventually went to stand in the single manned line that had 15 people in it.
I was doing self-checkout the other day and I kept getting the “UNEXPECTED ITEM IN BAGGING AREA” alert every time I put something in my bag. I was getting enraged until I realized that for some random reason I wasn’t scanning anything before putting it in the bag. I have no idea what happened to my brain there.
I learned after a software update my local store now glitched if you put down a bag before you start scanning, it won’t let you proceed past the first item bagging without override. So now I wait and put the bag down with the first item so it won’t notice the specific bag weight and won’t force the person to help.
My local store has the “OWN BAG” button but it gives you like two and a half seconds to get the bags down before it sounds an alert and the attendant has to come over. Since my bags are always buried under the shit I’ve put in the cart, it’s an impossible task.
My husband was that guy, but I trained him. Eventually.