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15 hours agoTech support over the phone is torture. Especially when people don’t know what a home screen, a menu, a file manager or a browser, a tab is, that in order to leave an app you don’t have to close it and so on…
Tech support over the phone is torture. Especially when people don’t know what a home screen, a menu, a file manager or a browser, a tab is, that in order to leave an app you don’t have to close it and so on…
When I found out that my dad doesn’t know what the backspace key does on the PC keyboard. His whole life he’s only ever used the Del key and always positions the cursor to the left of text he wants to delete. He used to work at IBM for over 30 years and learned to program back in the day when computer code was printed on punch cards. But I’m pretty sure keyboards already had the backspace key back then.
I don’t get the meme though
I observe the exact same thing in my parents - it’s as if they somehow can’t see some things on the screen, or lose the ability to comprehend written text, when it’s unexpectedly displayed on a screen. They always fixate on some irrelevant UI element, ignoring the one that’s currently important.