Unfortunately there were no other parties present to provide a second opinion, only their cat. Which, to be fair, is probably less tech illiterate than the human.

The problem was more of a disagreement between the end user and the printer in what constitutes an on button.

Friend of the family but still…

Had to travel by boat to an island with no road connection to turn on a printer, after having been promised that it was, in fact, on.

Once turned on it was working. Well as much as a printer can work.