Endless wait times and excessive procedural fuss—it’s all part of a tactic called “sludge.”
  • BombOmOm@lemmy.worldEnglish
    91·
    13 hours ago

    Fun fact in all party consent states consent is obtained merely by notifying the other party that the call is being recorded

    And almost all calls with a company will start with a line about ‘recording the call for quality purposes’. Well, both parties consented after that point, record away!