Proton is by no means the best company when it comes to privacy, but it only benefits companies like Google and Meta if we’re constantly dragging its reputation through the mud over a bunch of misinformation. Below is taken from a response on Reddit.
Hi everyone,
No, Proton did not knowingly block journalists’ email accounts. Our support for journalists and those working in the public interest has been demonstrated time and again through actions, not just words.
In this case, we were alerted by a CERT that certain accounts were being misused by hackers in violation of Proton’s Terms of Service. This led to a cluster of accounts being disabled.
Because of our zero-access architecture, we cannot see the content of accounts and therefore cannot always know when anti-abuse measures may inadvertently affect legitimate activism.
Our team has reviewed these cases individually to determine if any can be restored. We have now reinstated 2 accounts, but there are other accounts we cannot reinstate due to clear ToS violations.
Regarding Phrack’s claim on contacting our legal team 8 times: this is not true. We have only received two emails to our legal team inbox, last one on Sep 6 with a 48-hour deadline. This is unrealistic for a company the size of Proton, especially since the message was sent to our legal team inbox on a Saturday, rather than through the proper customer support channels.
The situation has unfortunately been blown out of proportion without giving us a fair chance to respond to the initial outreach.
I don’t trust anything that comes out of the intercept, but I looked around and found plenty of statements from proton about it. TL,DR they probably checked the accounts themselves before acting on the reports, and consider reversing the decision to be “exceptional” circumstances.
https://www.reddit.com/r/ProtonMail/comments/1ng1apv/clarifying_recent_misinformation/
https://www.reddit.com/r/ProtonMail/comments/1nejvii/comment/ndqcxu4/
Nothing less to expect from a company that openly supports Trump.
The company did not support trump. Its president say some uncritics word on trump.
But yes, nothing less to expect from a company.
Oh no, not at all. The president praised Trump’s work, then the board supported those words.
Sounds quite like “company supports” to me.
