• WarmSoda@lemm.ee
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    1 year ago

    I’m probably in danger of over explaining the joke, but this actually does happen. The best part about this is people will actually contact support for online stores and just say that they found an item. No concern, no questions, just hi I found this. There are people that will do this every week, for years.

    New customer service agents will go through the steps, how can I help you with it? Were you looking for a different item? Etc etc. And the conversation will go absolutely nowhere because no one knows why the hell people like this do these things and the customer will never provide any information. Eventually you give up and just say that’s great! You can go ahead and buy it!

    And the customer will say “ok thx” and disappear until next time. Most of the time these people never even place any orders.

    • EvolvedTurtle@lemmy.world
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      1 year ago

      I swear people are no different then bots

      I used to work in a Walmart deli and multiple people would come in every week asking for corn beef or swagger and when we tell them no we don’t have that, they will say they were here last week and bought it

      Like no you weren’t chief we haven’t had that in years

    • Æsc@lemmy.sdf.org
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      1 year ago

      Usually when a customer talks to a customer service agent, that’s the only customer service agent they’re going to interact with that week. So they treat the customer service agent as though the converse is true, that they are the only customer the customer service agent will interact with that week, forgetting that they are actually the 10,000th.